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Warranty for Damage or Incompleteness: Our no-questions-asked refund policy applies only if a product is delivered damaged or incomplete. To qualify for this warranty, you must file a claim within 48 hours of receiving the product, accompanied by clear photos of the damage or missing items.
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Return Exclusions: For hygiene and health protection reasons, we do not accept returns of the following products:
- Skin-tight clothing and underwear.
- Cosmetics, creams, and oils with broken seals.
Please ensure the seal and packaging remain intact if you are considering returning an item.
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Returning Product Bundles: If products were purchased as a bundle, they cannot be returned separately. The entire bundle must be sent back if one or more items in the bundle have been opened or used.
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Variability in Results: We strive to provide our customers with high-quality products, but it is important to recognize that the effectiveness of these products may vary from person to person. We do not guarantee that you will experience the same results as those possibly described in testimonials or on our landing page. Results may differ due to personal health, lifestyle, and other factors.
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Allergy and Sensitivity Statement: Reactions to our products may vary by individual. Some users may experience allergic reactions or skin sensitivity depending on personal circumstances or known allergies. We recommend carefully checking the ingredients and performing a patch test before full use. PharmaXtra is not liable for allergic reactions or sensitivities that are individual-specific.
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Proper Use of Products: Use our products only as directed on the packaging. Any other use is strictly at your own risk.
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Disclaimer: By purchasing our products, you agree that PharmaXtra is not responsible for personal injury or loss resulting from the use of our products outside the recommended instructions.
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Australia – PO Box Restriction: Please note that none of our shipping partners accept delivery to PO Box addresses for orders to Australia. Please provide a physical address when placing your order.
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Packaging Information:
The appearance of our product packaging may change from time to time due to design updates or supplier changes.
However, you can rest assured that the product itself remains exactly the same in terms of quality, ingredients, and composition.
